4 Tips to Improve CX with Conversational Customer Service
Jul 7, 2022
Conversational customer service. Find out what it is, why it's important and the four key tips you need to consider when implementing to give the biggest boost to your customer experience.
Remote work is tricky. Discover how we use 7 tools to take asynchronous remote work initiatives to the next level and improve productivity and team satisfaction.
This Business Disruption Costs Businesses $700 Billion Per Year
Jun 21, 2022
When many businesses think about an emergency there are certain risks that come to mind: terrorist attacks, a shooter on campus, or devastating natural disasters like hurricanes and earthquakes. However, there is one you might not have considered. Find out the key business disruption that costs North American organizations $700 billion per year:
CX Analytics Leader, Kay Williams, Joins IgniteTech as Senior Vice President, Customer Experience
Jun 16, 2022
IgniteTech today announced Kay Williams, CX journey analytics leader and BryterCX product expert, has joined in the newly created role of Senior Vice President, Customer Experience.
