4 Customer Service Approaches To Wow Millennials and Gen Zs
Jul 27, 2022
Millennials and Gen Zs have unique preferences regarding customer experience. Learn the best customer service approach to engage these unique customers.
4 Tips to Improve CX with Conversational Customer Service
Jul 7, 2022
Conversational customer service. Find out what it is, why it's important and the four key tips you need to consider when implementing to give the biggest boost to your customer experience.
CX Analytics Leader, Kay Williams, Joins IgniteTech as Senior Vice President, Customer Experience
Jun 16, 2022
IgniteTech today announced Kay Williams, CX journey analytics leader and BryterCX product expert, has joined in the newly created role of Senior Vice President, Customer Experience.
