IgniteTech is a global, AI-first enterprise software company. We acquire, revitalize and support mission-critical software, and since 2023 every product starts with AI.
Who is IgniteTech
IgniteTech specializes in acquiring, revitalizing and supporting a portfolio of mission-critical solutions for organizations worldwide, backed by more than 30 years in enterprise software.
Since retooling the company in 2023 to become an AI innovation organization, we have built three new AI-powered products and embedded AI capabilities across our software portfolio.
30+
years in mission-critical enterprise software
2023
the year we retooled as an AI-first company
3
new AI-powered products: Eloquens® AI, MyPersonas® and Adminio™ AI
AI innovations
Three products created since we retooled the company, each designed to automate routine work while keeping people in control.
AI-powered personas of your experts that answer questions and escalate to real people when needed.
An AI scheduling assistant that orchestrates meeting times through email.
Software library
A library of enterprise-grade software, continuously expanding as AI is added to the lineup.
Gensym AI, GoMembers AI, Computron AI, StreetSmart AI, Tradebeam AI and more.
Jive AI, AnswerHub, Aurea Social, Knova and Sococo.
DNN AI, FogBugz, Infobright AI, ObjectStore AI and ScaleArc.
SalesBUILDER, Trilogy Pricer, Xinet and CoreTrac.
GRID AI, the supply chain management platform.
Placeable, for location data management and local marketing at multi-location brands.
Our companies
IgniteTech grows through acquisition, then brings its AI-first approach to every product it takes on.
AI-native customer engagement software: Aurora AI for customer communities and Iris® AI for social and messaging.
AI-DNA
AI is not a side project or a feature label at IgniteTech. It is how we operate, how we build software and how we rethink customer workflows.
Q1 2023
An all-hands meeting named AI an existential threat and announced an investment in upskilling every employee.
Q2 2023
Entry-level AI projects for every team, with cash prizes for the best business impact.
Q3 2024
AI technology upgrades integrated across the entire software portfolio.
Q2 2025
IgniteTech acquired Khoros to bring its AI approach to Khoros’ customer engagement platforms.
Newsroom
Let’s talk
Tell us what you’re working on and we’ll connect you with the right IgniteTech team.
