How to build a strong customer culture in your company
Dec 23, 2023
Explore the essentials of building a strong customer culture in our latest blog post. Learn the significance of aligning organizational KPIs with customer outcomes and discover the power of using data-driven customer insights to influence key business decisions. We also discuss the importance of inclusive training and resource provision for a customer-centric approach. This article is a must-read for businesses aiming to foster customer loyalty and drive growth in a customer-focused marketplace.
IgniteTech ‘Turbo-Charges’ BryterCX, Journey Intelligence Industry with Predictive Analytics Capabilities
Sep 23, 2022
IgniteTech today announced the integration of Iris InsightsTM into its BryterCX Journey Intelligence platform, bringing a new level of analytics capabilities to the industry-leading solution.
4 Customer Service Approaches To Wow Millennials and Gen Zs
Jul 27, 2022
Millennials and Gen Zs have unique preferences regarding customer experience. Learn the best customer service approach to engage these unique customers.
IgniteTech Expands CX Software Portfolio With Acquisition of BryterCX Assets
Jan 27, 2022
IgniteTech today announced that a definitive agreement has been signed by all parties for the acquisition of certain assets of BryterCX, a provider of end-to-end customer journey solutions that take customer experience (CX) to the next level.
