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Key capabilities
- ProactiveAssist Access Self-Healing, Self-Service and Assisted Service in one easy-to-use interface.
- Proactive Support Alerts Keep users aware of relevant events such as emergency maintenance, viruses and system outages. You can send instant communications to any logged-in machine.
- Account Manager Reduce helpdesk workloads, giving users control over resetting their Windows Active Directory password securely.
- Integrated Knowledge Management Let users search information from a single cons
