Support

Get help with your IgniteTech product.

Each product has its own support desk. Choose yours below to reach the team that supports it.

Not sure which desk?

Tell us the product and what’s going on, and we’ll route it.

Software library

Product support desks

Support desks open in a new tab. For Gemini and Trilogy Pricer, contact us and we’ll connect you.

@Hand

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Acorn

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AnswerHub

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Aurea Social

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Auto-Trol

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Computron AI

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CoreTrac

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DNN AI

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Ecora

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EPM Live

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Everest

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FogBugz

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Gensym AI

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GoMembers AI

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GRID AI

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Infobright AI

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Jive AI

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Knova

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NuView

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ObjectStore AI

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OneSCM

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Placeable

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Prologic

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SalesBUILDER

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ScaleArc

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Smart Routines

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Sococo

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StreetSmart AI

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SupportSoft

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Tradebeam AI

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Verdiem

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Xinet

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AI products

Eloquens® AI, MyPersonas® and Adminio™ AI

MyPersonas®

Help with personas, setup and your account.

Eloquens® AI

Questions about Eloquens® AI.

Adminio™ AI

Questions about Adminio™ AI.

Khoros or GFI customer?

Support for Khoros and GFI products is on their own sites.