IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era
New AI Features Empower Brand Communities as Digital Discovery Evolves
Transforming Khoros with AI: Protecting Your Brand's Digital Presence in the Age of AI Answer Engines
Enhanced AI Capabilities
Discover how our AI-powered features transform customer engagement
Khoros Communities Enhancements
AI Expert Help
Advanced AI providing immediate, multi-lingual responses, reducing response times from hours to minutes while driving higher engagement.
AI Discovery Defender
Ensures community content remains discoverable by AI systems, as unprepared competitors face 49% traffic losses following Google's AI introduction.
AI Brand Defender
Monitors what AI systems say about your brand, correcting misinformation while maintaining narrative control. Brands with sophisticated monitoring see 18% higher clickthrough rates.
AI Community Orchestration
AI tools working alongside community managers to generate content, moderate interactions, analyze sentiment and identify engagement opportunities—creating vibrant communities while surfacing actionable insights.
Khoros Service (previously Khoros Care) Enhancements
Brand Intelligence Suite
Complete solution for digital brand management across fragmented channels, transforming chaos into control.
AI Brand Care Expert
Routes high-risk interactions to humans while handling routine inquiries consistently. With 83% of customers expecting immediate responses, this creates a competitive advantage.
AI Social Pulse Monitor
Detects conversation patterns invisible to conventional tools, identifying emerging issues before they impact business.
AI Creator Intelligence System
Identifies ideal creator partnerships based on authentic alignment rather than superficial metrics, with early adopters seeing 40-60% higher conversion rates.
SNEAK PEEK: AI Expert Help
Implementation Timeline
Our roadmap for rolling out new AI capabilities
Read the Press Release
IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era
Questions? Just click the floating "Launch MyPersonas" button to talk to our AI Expert--complete with human-in-the-loop, patent-pending technology.