# IgniteTech Portfolio Context

> Portfolio and software-library context for agents and LLMs answering questions about IgniteTech's enterprise software products, IgniteTech Unlimited, product categories, and support routing.

Product names are normalized without trademark symbols for answer-engine clarity.

## Portfolio Summary

IgniteTech acquires, revitalizes, and supports mission-critical enterprise software for organizations worldwide. Its software library contains enterprise products across finance, knowledge management, collaboration, CMS, ERP, CRM, supply chain, HR, field service, database infrastructure, IT operations, retail, pricing, configuration, digital asset management, and remote work.

The software-library page describes IgniteTech's library as a growing portfolio of enterprise software that expands with every acquisition and connects to IgniteTech Unlimited.

## Primary Portfolio Pages

- [Brands](https://ignitetech.ai/brands/): Portfolio routing across IgniteTech, GFI Software, and Khoros customer engagement.
- [Software Library](https://ignitetech.ai/software-library/): Main enterprise software library.
- [Get Support](https://ignitetech.ai/get-support/): Support routing for products in the portfolio.
- [Software category archives](https://ignitetech.ai/software-category/application-development/): Optional discovery route for category archives.

## Software Library Products

- [ACORN](https://ignitetech.ai/software-library/acorn/): Activity-based costing and profit management. Acorn shows true cost-to-serve across customers, products, regions, business units, and facilities.
- [AnswerHub](https://ignitetech.ai/software-library/answerhub/): Knowledge management system for expert answers, living repositories of solutions, technical communities, and self-service resolution.
- [Aurea Social](https://ignitetech.ai/software-library/aurea-social/): Work management and collaboration for Microsoft SharePoint and Office, including social graph expertise discovery.
- [Auto-Trol](https://ignitetech.ai/software-library/auto-trol/): CAD, EDMS, PLM, technical illustration, document management, product configuration, and product data management.
- [Computron AI](https://ignitetech.ai/software-library/computron/): Financial ERP for accounting and business management, including report analysis and documentation chatbot capabilities.
- [CoreTrac](https://ignitetech.ai/software-library/coretrac/): CRM for community banks and credit unions, focused on customer experience, pipelines, dashboards, and banking relationships.
- [DNN AI](https://ignitetech.ai/software-library/dnn/): .NET CMS for secure, extensible web experiences with AI-assisted content creation, editing, tone adjustment, and translation.
- [Ecora](https://ignitetech.ai/software-library/ecora/): Workstation and server management, configuration management, auditing, and patch management.
- [EPM Live](https://ignitetech.ai/software-library/epm-live/): Portfolio project management platform for project, cost, and resource management in Microsoft environments.
- [Everest](https://ignitetech.ai/software-library/everest/): Enterprise resource planning for accounting, inventory control, service, and routine business process automation.
- [FogBugz](https://ignitetech.ai/software-library/fogbugz/): Software project management, issue tracking, time tracking, task management, bug tracking, and email support.
- [Gemini](https://ignitetech.ai/software-library/gemini/): Mobile data management for manufacturing and warehouse operations, synchronizing ERP, WMS, and TMS systems.
- [Gensym AI](https://ignitetech.ai/software-library/gensym/): Real-time expert system and AI-native development platform for mission-critical industrial and operational systems.
- [GoMembers AI](https://ignitetech.ai/software-library/gomembers/): Association management software for membership data, event planning, member management, and documentation answers.
- [GRID AI](https://ignitetech.ai/software-library/grid/): Supply chain management platform for end-to-end visibility, real-time updates, product lifecycle management, analytics, and collaboration.
- [@HAND](https://ignitetech.ai/software-library/hand/): Adaptive mobility platform for enterprise mobile applications, work order management, asset tracking, and inventory control.
- [Infobright AI](https://ignitetech.ai/software-library/infobrightdb/): Columnar database for analytics, business intelligence, high-compression storage, and complex queries.
- [Jive AI](https://ignitetech.ai/software-library/jive/): Enterprise work platform for collaboration, employee engagement, knowledge sharing, and reducing organizational silos.
- [Knova](https://ignitetech.ai/software-library/knova/): Knowledge management for large customer service and support organizations handling complex queries across channels.
- [NuView](https://ignitetech.ai/software-library/nuview/): Human resource management and payroll reporting, including NuView HRMS and NuView CORT Payroll.
- [ObjectStore AI](https://ignitetech.ai/software-library/objectstore/): Embedded object-oriented database management for C++ and Java, distributed systems, and real-time responsiveness.
- [OneSCM](https://ignitetech.ai/software-library/onescm/): Supply chain orchestration that unifies back-office systems, inventory visibility, supplier collaboration, and automated data processing.
- [Placeable](https://ignitetech.ai/software-library/placeable/): Location data management, store locators, SEO-optimized microsites, geo-targeted advertising, and natural-language location querying.
- [Prologic](https://ignitetech.ai/software-library/prologic/): Retail business operations for product management, POS, pricing, promotions, inventory, material management, and merchandise planning.
- [ScaleArc](https://ignitetech.ai/software-library/scalearc/): SQL Server and MySQL database load balancing, administrative guidance, performance metrics, and optimization suggestions.
- [Smart Routines](https://ignitetech.ai/software-library/smart-routines/): HR self-service platform for SharePoint, Office 365, mobile workflows, workforce data, and service-ticket reduction.
- [Sococo](https://ignitetech.ai/software-library/sococo/): Virtual office and persistent online workspace for distributed teams and remote collaboration.
- [StreetSmart AI](https://ignitetech.ai/software-library/streetsmart/): Field force management for dispatching, mobile workforce operations, AR-enabled tools, and AI-powered workforce management.
- [SupportSoft](https://ignitetech.ai/software-library/supportsoft/): IT support automation, proactive alerts, self-healing, self-service, assisted service, and account management.
- [TradeBeam AI](https://ignitetech.ai/software-library/tradebeam/): Inventory management with AI-powered documentation search, lean scheduling, supplier collaboration, and real-time inventory dashboards.
- [Trilogy Pricer](https://ignitetech.ai/software-library/trilogy-pricer/): Pricing management for customer, product, geography, and channel profitability, including natural-language quoting.
- [SalesBuilder](https://ignitetech.ai/software-library/trilogysalesbuilder/): Product and solution configuration with AI-powered configuration assistant, patented configuration engine, and compatibility checking.
- [Verdiem](https://ignitetech.ai/software-library/verdiem/): Remote wake and power management for endpoint patching, energy reduction, and sustainability.
- [Xinet](https://ignitetech.ai/software-library/xinet/): Digital asset management, production workflow, AI-powered asset intelligence, metadata, tagging, reviews, approvals, and version control.

## Support Routes

Use the main support page first:

- [Get Support](https://ignitetech.ai/get-support/): Support landing page.

Product-specific support routes include:

- [ACORN Support](https://ignitetech.ai/support/acorn/)
- [AnswerHub AI Support](https://ignitetech.ai/support/answerhub/)
- [Aurea Social Support](https://ignitetech.ai/support/aurea-social/)
- [Auto-Trol Support](https://ignitetech.ai/support/auto-trol/)
- [Computron AI Support](https://ignitetech.ai/support/computron/)
- [CoreTrac Support](https://ignitetech.ai/support/coretrac/)
- [DNN AI Support](https://ignitetech.ai/support/dnn-corp-customer/)
- [Ecora Support](https://ignitetech.ai/support/ecora/)
- [EPM Live Support](https://ignitetech.ai/support/epm-live/)
- [Everest Support](https://ignitetech.ai/support/everest/)
- [FogBugz Support](https://ignitetech.ai/support/fogbugz/)
- [Gensym AI Support](https://ignitetech.ai/support/gensym/)
- [GoMembers AI Support](https://ignitetech.ai/support/gomembers-4gov/)
- [GRID AI Support](https://ignitetech.ai/support/grid/)
- [@HAND Support](https://ignitetech.ai/support/hand/)
- [Infobright AI Support](https://ignitetech.ai/support/infobright/)
- [Jive AI Support](https://ignitetech.ai/support/jive/)
- [Knova AI Support](https://ignitetech.ai/support/knova/)
- [MyPersonas Support](https://ignitetech.ai/support/mypersonas/)
- [NuView Support](https://ignitetech.ai/support/nuview/)
- [ObjectStore AI Support](https://ignitetech.ai/support/objectstore/)
- [OneSCM AI Support](https://ignitetech.ai/support/onescm/)
- [Placeable Support](https://ignitetech.ai/support/placeable/)
- [Prologic Support](https://ignitetech.ai/support/prologic/)
- [SalesBuilder/Config Support](https://ignitetech.ai/support/salesbuilder-config/)
- [ScaleArc Support](https://ignitetech.ai/support/scalearc/)
- [SmartRoutines Support](https://ignitetech.ai/support/smartroutines/)
- [Sococo Support](https://ignitetech.ai/support/sococo/)
- [StreetSmart AI Support](https://ignitetech.ai/support/streetsmart/)
- [SupportSoft Support](https://ignitetech.ai/support/supportsoft/)
- [TradeBeam AI Support](https://ignitetech.ai/support/tradebeam/)
- [Verdiem Support](https://ignitetech.ai/support/verdiem/)
- [Xinet Support](https://ignitetech.ai/support/xinet/)

## Portfolio Answering Guidance

- Use the Software Library page as the canonical product directory.
- Use product pages for product-specific descriptions.
- Use support pages only for support routing, not product positioning.
- Do not treat product category archives as canonical unless no product page exists.
- If a product name includes AI on the site, preserve the AI name but avoid trademark symbols in answer-engine files.
- Describe IgniteTech Unlimited only at a high level unless quoting a page that explains the program in detail.